Got questions? We've got straight answers. Here's what our customers ask us most.
Walk-ins are always welcome, no appointment needed! Stop by our shop at 11650 West Fairview Avenue, Boise anytime during business hours and we'll give you a free estimate on the spot. We're open Monday–Thursday 8am–5pm and Friday 8am–2pm.
Yes! We work with all insurance companies. All we need from you is your claim #. We handle the rest and coordinate directly with your insurer so you don't have to stress about the details.
No, and this is important. You have the legal right to choose any repair shop you want. You've paid your premiums, your insurance pays for the repair; you decide where it happens. Don't let anyone take that choice away from you.
Yes! We stand behind every repair we do. If something isn't right after you leave our shop, we'll make it right. Your satisfaction matters here.
Never. At CW Collision Repair, repairs begin immediately your vehicle won't sit around collecting dust. We keep things moving so you get back on the road as fast as possible.
It depends on the extent of the damage but typically:
We'll give you a clear timeline upfront and keep you informed every step of the way.
Yes we follow manufacturer procedures and OEM standards to restore your vehicle to pre-accident condition.
No problem! We offer a secure after-hours key-drop so you can leave your vehicle at your convenience, even when we're closed.
We're a family-owned, locally operated shop that's been serving Boise and the Treasure Valley since 2003. Unlike big chains, you're not just a number here — you get honest communication, fair pricing, and personal attention from a team that genuinely cares about your vehicle and your experience. Our reviews speak for themselves.
If you're ready to get started, just stop by for a free estimate and we'll handle the rest. We're here to help make things as smooth and stress-free as possible.