If this is your first time in an accident, the first thing you’ll want to do is get the insurance information from the driver who hit you. Take clear photos of the accident, including the vehicles involved, any visible damage, and the other driver’s insurance card.
Next, contact their insurance company to start a claim. They’ll give you a claim number, and that’s all any repair shop will need to begin your estimate.
From there, it’s a good idea to get estimates from a few repair facilities and choose the one you feel most comfortable with. Remember — it’s your car and your choice. You are not required to use the shop insurance company suggests. Pick the shop that earns your trust and will handle the process the right way.
Let the Insurance company know about the accident and start a claim. They’ll give you a claim number - that’s all your repair shop needs to begin your repair process.
Visit a few trusted collision centers to look at the damage. Don’t feel pressured to use the repair shop that insurance suggests unless you feel comfortable with them.
Remember you have the right to choose any shop you like.
Once you’ve decided, your shop should take it from there. We’ll order parts, schedule your repair for a day that works best for you, and coordinate with your insurance company to make the process smooth and stress-free.
Most customers need a rental during repairs. Schedule it for the same day your vehicle is dropped off — we’ll help you coordinate timing so everything lines up.
A good collision shop should take care of the paperwork, repairs, and communication with your insurance company. All you need to do is pick up your car once it’s good as new.